Payment & Shipping Policy
FREE SHIPPING
ON ORDERS OVER €/$70*
Mr.Chill & Mr. Fluffy Company offers FREE STANDARD SHIPPING for subtotal orders over €/$70 to Belgium, Netherlands, Luxembourg and Germany. Free Shipping to other European countries, the USA, the UK, Norway, Switzerland, Canada, Australia, Brazil, South Africa, Israel, Mexico, the UAE, China, Japan, Taiwan & Thailand varies from a minimum subtotal order of €/$90, €/$100 or €/$150. See below.
Standard shipping fees range from an equivalent of USD $ 6.95 to USD $29 depending on the country of destination. For example: in Belgium the USD $6.95 Shipping fee will translate to around €7 depending on the daily exchange rate.
Delivery times variate from one country to another. Mr.Chill & Mr. Fluffy Company relies on its logistic providers as well as on postal services abroad and can't therefore be hold as responsible in case of late deliveries or other issues due to external factors.
Mr.Chill & Mr. Fluffy Company does its best to respect the indicative delivery times communicated on its website and to provide a good customer service to its clients. Please contact us anytime if you would have any question regarding the status of your order at shipping@mrchillmrfluffy.com
Once your order is shipped, you will receive an email with a tracking code and a link, allowing you to trace online your order through the tracking service platform of our logistic providers (Bpost and DHL) depending on the country of destination.
HANDLING & SHIPPING FEES VAT INCLUDED
- Belgium, Luxembourg, Netherlands, Germany, France €/$ 6.95
- United States of America €/$ 9
- Czechia, Denmark, Finland, Greece, Hungary, Italy, Poland, Portugal, Spain, Sweden, United Kingdom €/$ 15
- Åland Islands, Armenia, Austria, Belarus, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Vatican City, Ireland, Kosovo, Latvia, Lithuania, Malta, Monaco, Romania, Slovakia, Slovenia, Turkey, Ukraine €/$ 18
- Albania, Andorra, Australia, Bosnia & Herzegovina, Brazil, Canada, Gibraltar, Iceland, Israel, Liechtenstein, Mexico, Montenegro, Norway, San Marino, Serbia, South Africa, Switzerland, United Arab Emirates €/$ 20
- China, Japan, Taiwan, Thailand €/$ 25
- All other countries €/$ 27
FREE SHIPPING
FREE SHIPPING FOR ANY ORDER OVER €/$ 70 *
to Belgium, Luxembourg, Netherlands and Germany
FREE SHIPPING FOR ANY ORDER OVER €/$ 90 *
to the European Union, the USA and the United Kingdom.
FREE SHIPPING FOR ANY ORDER OVER €/$ 100 *
to Australia, Brazil, Canada, Israel, Mexico, Norway, South Africa, Switzerland, United Arab Emirates
FREE SHIPPING FOR ANY ORDER OVER €/$ 150 *
to China, Japan, Taiwan, Thailand and to the rest of the world
* shipping fees excluded
For further details about ordering and shipping policies, please consult our Terms and Conditions.
Shipping fees last updated on June 19th, 2023
Other pages: