Payment & Shipping Policy

FREE SHIPPING

ON ORDERS OVER¬†‚ā¨/$70*


Mr.Chill & Mr. Fluffy Company¬†offers FREE STANDARD SHIPPING for subtotal orders¬†over ‚ā¨/$70 to Belgium, Netherlands, Luxembourg and Germany. Free Shipping to other European countries, the USA, the UK, Norway, Switzerland, Canada, Australia, Brazil, South Africa, Israel, Mexico, the UAE, China, Japan, Taiwan & Thailand varies from a minimum subtotal order of ‚ā¨/$90, ‚ā¨/$100 or ‚ā¨/$150. See below.

Standard shipping fees¬†range from an equivalent¬†of USD $6.95 to USD $29 depending on the country of destination. For example: in¬†Belgium¬†the USD¬†$6.95 Shipping fee will translate to around ‚ā¨7 depending on the daily exchange rate.

‚ÄčDelivery times variate from one country to another.¬†Mr.Chill & Mr. Fluffy Company¬†relies on its logistic providers as well as on postal services abroad and can't therefore be hold as responsible in case of late deliveries or other issues due to external factors.¬†

Mr.Chill & Mr. Fluffy Company does its best to respect the indicative delivery times communicated on its website and to provide a good customer service to its clients. Please contact us anytime if you would have any question regarding the status of your order at shipping@mrchillmrfluffy.com 

Once your order is shipped, you will receive an email with a tracking code and a link, allowing you to trace online your order through the tracking service platform of our logistic providers (Bpost and DHL) depending on the country of destination. 

HANDLING & SHIPPING FEES VAT INCLUDED

  • ‚ÄčBelgium, Luxembourg, Netherlands, Germany, France¬†$ 6.95
  • United States of America¬†$¬†9
  • Czechia, Denmark, Finland, Greece, Hungary, Italy, Poland, Portugal, Spain, Sweden, United Kingdom¬†$¬†15
  • √Öland Islands, Armenia, Austria, Belarus, Bulgaria, Croatia, Cyprus, Estonia, Faroe Islands, Georgia, Vatican City, Ireland, Kosovo, Latvia, Lithuania, Malta, Monaco, Romania, Slovakia, Slovenia, Turkey, Ukraine $¬†18
  • Albania,¬†Andorra, Australia, Bosnia & Herzegovina, Brazil,¬†Canada, Gibraltar, Iceland, Israel, Liechtenstein, Mexico, Montenegro, Norway,¬†San Marino, Serbia, South Africa,¬†Switzerland, United Arab Emirates¬†$ 20
  • China, Japan, Taiwan, Thailand¬†$¬†25
  • ‚ÄčAll other countires¬†$¬†27

FREE SHIPPING

FREE SHIPPING FOR ANY ORDER OVER USD $70 *
to Belgium, Luxembourg, Netherlands¬†and Germany‚Äč

FREE SHIPPING FOR ANY ORDER OVER USD $90 *
to the European Union, the USA and the United Kingdom.

‚ÄčFREE SHIPPING FOR ANY ORDER OVER USD¬†$100 *
to Australia, Brazil, Canada, Israel, Mexico, Norway, South Africa, Switzerland, United Arab Emirates

‚ÄčFREE SHIPPING FOR ANY ORDER OVER USD¬†$150 *
to China, Japan, Taiwan, Thailand and to the rest of the world

* shipping fees excluded

‚ÄčFor further details about ordering and shipping policies, please consult our¬†Terms and Conditions.

Shipping fees last updated on August 15th, 2022

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